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Hazel

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Hazel

A workplace bot designed to help HR and corporate culture professionals to gain insights into the emotional state of employees.

Category: UX/UI Design, Design Research

Team: Stephanie Gamble, Pantea Parsa, Felix Ho

My role: Digital and physical prototyping, User interview, User testing, User journey mapping, Insight generation

Timeline: 4 month


“How might we help HR or Culture Professionals make a case for investing in productive, engaged work environment?”

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Hazel is employee-focused, providing easily read data and information gathered by surveys to generate actionable suggestions which prevent breakdowns in workplace culture.


 
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After identifying stakeholders, and conducting interviews relating to the subject matter from the stakeholder map, the group chose to design a solution to help HR and Culture Professionals better understand the emotional landscape of their workplace culture.


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“Throughout that whole job I felt like my heart wasn’t in it. I didn’t believe in the company and I didn’t feel like the work they were doing was important or impactful.” -Sara Radin


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Questions are focused around team dynamics, workload, work-life balance, and communication.


 

Employees are incentivized to take the survey by accumulating points towards rewards and through participation in the simulated office space, Hazelville.

Hazelville is a virtual simulation of an office space that doubles as a data visualization tool,

displaying the results of the biweekly survey.




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The employee’s survey responses generate a hedgehog avatar representing the overall emotional state of the employees.



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It also pairs the results with actionable suggestions for how to address any areas of concern. These actions are short-term fixes to immediate issues that have arisen in the workplace culture.


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Hazel aggregates the information into easy to read visuals that focus on general themes about how employees are feeling about communication, office mood, collaboration and workload.



Research Process

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Iterations, user test

Iterations, user test

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